LFTR Privacy Policy

1. Introduction

We take your privacy seriously. This notice covers what information we collect, how it is used, and the choices you have. If we ever make material changes, we will update this page and note the new effective date.

2. Information We Collect

Personal Information

Email address and authentication tokens for account creation, sign-in, and support.
Profile information you choose to provide, including fitness profile details such as age, height, weight, training level, goals, target muscle groups, workout availability, and equipment access.
Apple Health data you choose to share, such as sleep, heart rate, heart rate variability, active energy, workouts, and activity summaries.
Workout data, notes, templates, exercise history, and coach messages you input.
Body scan information you choose to provide, including body scan photos, height, weight, gender, scan results, body measurements, and muscle balance ratings.
Purchase history metadata (e.g., product identifier, transaction status) provided by the app store or payment processor, depending on platform.
Push notification tokens and message status when you enable coach notifications.

Usage Data

App usage analytics and performance metrics.
Device type, operating system, browser information, and language settings.
Log data (IP address, timestamp, diagnostic events) for security and debugging.

3. How We Use Information

Operate, maintain, and improve the LFTR experience across mobile and web.
Sync your workouts across devices and deliver requested premium features.
Use Apple Health data you choose to share to support recovery and training insights.
Power AI coach features and generate responses using the messages and workout context you choose to provide after you grant consent.
Provide body scan reports, including body measurements, body-fat estimates, and muscle balance ratings based on photos and body details you choose to submit.
Process payments and manage subscription status (platform-specific providers are noted below).
Provide customer support and respond to feedback or bug reports.
Monitor usage patterns to detect abuse, maintain security, and troubleshoot issues.
Send essential service announcements (marketing communications are opt-in and can be declined).

4. AI Coach Features

LFTR offers optional AI coach features. If you choose to use them, we may send the data needed to answer your request to third-party AI providers.

Your coach messages, questions, and prompts.
Relevant workout history, program context, exercise performance, and notes.
Relevant fitness profile details you have entered, such as goals, training level, height, weight, workout schedule, target muscle groups, and equipment access.

We use this data only to provide the AI coach feature, improve reliability and safety, and maintain the service. We do not use AI coach data for cross-app or cross-site tracking.

We ask for your explicit consent before the AI coach sends personal data to third-party AI providers. You can decline or stop using the AI coach feature at any time.

5. Body Scan Privacy

LFTR also offers an optional Body Scan feature. When you start a scan, the app uses body scan photos and body details you choose to provide to generate your scan report.

Body scan photos and body details may be sent to third-party body scan and AI service providers to generate measurements, body-fat estimates, and muscle balance ratings.
Body scan data may be processed temporarily on your device and by our service providers so the scan report can be created.
We do not save your body scan photos or scan history to your LFTR account.

We use body scan data to provide the scan report, troubleshoot the feature, maintain safety, and improve reliability. We do not sell body scan photos or use them for cross-app or cross-site tracking.

6. Data Storage & Security

Our infrastructure uses trusted providers for database, authentication, file storage, and hosting. Data is encrypted in transit and at rest. Access to production systems is limited to authorized team members and protected by multi-factor authentication.

Body scan photos and body details are processed for the requested report. We do not save your body scan photos to your LFTR account. Temporary local files may remain on your device until removed by the app or operating system.

LFTR does not store raw payment card numbers. Purchases are handled by trusted payment processors as outlined below.

7. Third-Party Services

LFTR uses trusted third-party service providers to run the service, process payments, provide optional AI and body scan features, measure app performance, support login, and keep the app secure.

Infrastructure providers that host app services and store account, workout, and app data securely.
Payment and subscription providers that process purchases and keep entitlement status in sync.
AI providers that power optional coach features after you explicitly consent.
Body scan providers that process optional scans and generate scan report results.
Analytics and attribution providers that help measure performance and ad campaigns, subject to platform permissions and your choices.
Authentication providers that support optional social login.
Paywall and subscription experience providers that help present offers and manage access.

8. Platform-Specific Notes

iOS app: All purchases occur through Apple In-App Purchase. Apple provides us with receipt metadata (transaction identifiers, expiration dates), which we store to confirm entitlement. Web payment processors are not involved in iOS billing. Optional AI coach requests may send the data described above to third-party AI providers only after you grant in-app consent. Optional body scans use the camera and may send body scan photos and body details to the body scan providers described above. Apple Health sharing is optional and controlled by Apple Health permissions.
Web app: Subscription upgrades and billing are processed by a payment provider. We receive payment status updates and customer identifiers to activate premium features. Apple In-App Purchase is not used on the web.

9. Your Rights

Access and review the personal information we store about you.
Correct or update inaccurate data from within the app.
Export your workout history at any time by contacting support.
Delete your account, which removes associated personal data (subject to legal retention requirements).
Withdraw consent for specific data processing activities, including AI coach or body scan data sharing where applicable.

10. Data Retention

We retain your personal information only as long as necessary to provide the Service and comply with legal obligations. AI coach conversation data and related context are retained only as long as needed to operate the feature, maintain safety, troubleshoot issues, and comply with legal obligations. We do not save your body scan photos to your LFTR account; temporary local files may remain on your device until removed by the app or operating system. You can request deletion of your account at any time, and we will remove associated data unless we must retain it for legitimate business or legal purposes.

11. Children's Privacy

LFTR is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at this URL with the updated "Last updated" date. Continued use of the Service after revisions means you accept the changes.

13. Contact Us

Have questions about privacy? Email robin@getlftr.com.